What level of compassion do you consider normal, expected, mandatory etc. ?

My hidden secret goal is to understand the sentiments behind social justice better, however  I will refrain from asking questions that directly relate to it, as they can be mind-killers, instead, I have constructed an entirely apolitical, and probably safe thought experiment involving a common everyday problem that shouldn't be incisive.

Alice is living in an apartment, she is listening to music. The volume of her music is well within what is allowed by the regulations or social norms. Yet the neighbor is still complaining and wants her to turn it down, claiming that she (the neighbor) is unusually sensitive to noise due to some kind of ear or mental condition. 

Bob, Alice's friend is also present, and he makes a case that while she can turn it down basically out of niceness or neighborliness, this level of kindness is going far beyond the requirements of duty, and should be considered a favor, because she has no ethical duty to turn it down, for the following reasons.

1) Her volume level of music is usual, it is the sensitivity level of the neighbor that is unusual, and we are under no duty to cater to every special need of others.

2) In other words, it is okay to cause suffering to others as long as it is a usual, common, accepted thing to do that would not cause suffering to a typical person.

The reasons for this are

A) It would be too hard to do otherwise, to cater to every special need, in this case it is easy, but not in all cases, so this is no general principle.

B/1) It would not help the other person much, if the other person is unusually sensitive, the problem would not be fixed by one person catering to them. A hundred people should cater to it, after all there are many sources of noise in the neighborhood.

B/2) In other words, if you are unusually rude, reducing it to usual levels of rudeness is efficient, because by that one move you made a lot of people content. But if you are already on the usual levels of rudeness and an unusually sensitive person is still suffering, further reduction is less efficient because you are only one of the many sources of their suffering. And these people are few anyway.

C) Special needs are easy to fake.

D) People should really work on toughening up and growing a thicker skin, it is actually possible.

Polls in comments below

 

Please explain your view in the comments.

 

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A reasonable process seems to be: Determine whether the neighbor would do a similar thing for you (or stranger in a similar situation) out of niceness using your highly advanced social modeling software and past experience with them, and mimic their expected answer. Co-operate by default if you have not enough information to simulate them accurately.

The rude/not rude thing is useful as a hint about whether they would agree to do something beyond basic requirements if they were on the other side.

Thus incentivising people to do nice things for each other. If they fake a lot of special needs, they better go out of their way to prove they'll help other people with them.

This is basically just the Coase Theorem. What Coase made clear is that externalities are fundamentally symmetrical; allowing the neighbour (Clarisse?) to have the peace and quiet she wants means that A cannot play the music at the volume she wants, and vice-versa. The "ethical duties," at least in a normal sense, are symmetrical too; why is A obliged to put up with quiet music for C's benefit? Why isn't C obliged to put up with loud music for A's benefit? Indeed, one of the examples cited in Coase's original paper was a confectioner's machine causing shaking in a doctor's surgery, which is essentially analogous to this.

Let's get down to brass tacks. If C doesn't want A to play music so loud, but it's A's right to do so, why should A oblige? What is in it for A? That doesn't mean C necessarily has to make some monetary payment, but is C going to (say) bake cookies for A? Or at the very least, can C credibly promise likely future benefits for A from good-neighbourliness, etc? And note that those benefits need to be greater than the utility A gets from playing the music at such a volume.

On a practical level, I would ask - what is the relationship like between A and C? Is C normally a good neighbour to A, and is now making an unusual request, or is C constantly bombarding A with such requests? Is C respectful of the fact that she is asking A to go out of her way to help, or is she demanding? Is she willing to "sweeten the deal" for A by doing (or refraining from doing) something else to please A, or is C such an exquisite bundle of neuroses that she could never do anything for anyone? Does C bother her neighbours, and how does she respond to similar requests herself? And so on.

Application of this to any other situations is left as an exercise for the reader.

Economically speaking, externalities are fundamentally symmetrical; morally, not so much.

There's a defeasible presumption that if I project matter and/or energy into you, and that directly causes you to suffer, I'm in the moral wrong. Sound waves are energy, of a type which can cause biological damage, and at lower levels (varying by person) can still cause the pain that signals damage. So this counts as direct causation of suffering, in the relevant sense.

(Indirect causation of suffering can get tricky. For example if the sounds that I emit cause you to correctly conclude, "Oh no, he's an atheist, oh no oh no," well, we have rules about Free Speech. On the other hand if my sounds say, "There's a gun in my pocket; your money or your life," that's different. It's tricky. Luckily, the OP chose an easier example.)

When we make good ethical choices about what kind of political/legal system to have, we allow people to inflict certain levels of noise, pollution, etc., on each other. Else, the system would be unworkable. But this doesn't mean that everything allowed under the law - even an optimal law - is morally OK.

There's a defeasible presumption that if I project matter and/or energy into you, and that directly causes you to suffer, I'm in the moral wrong.

I'm not at all sure I agree. It doesn't seem at all clear that if (say) you are upset by the look of my shirt (caused by light from my shirt hitting your retina) that I have presumptively wronged you. Why is the direction of energy transfer relevant? Where does your presumption come from? It does not appear to be encoded in any widespread legal or moral system that I am aware of. It looks rather like a principle idiosyncratic to you. And that's fine - you can have idiosyncratic principles - but it's incumbent on you to justify them.

In this case, I would note that the OP specified that the level of noise is well within legal and social norms. So even if there is some general principle (which I doubt) it has been specifically defeated here.

There's a defeasible presumption that if I project matter and/or energy into you, and that directly causes you to suffer, I'm in the moral wrong.

Nope. Suffering is not a blank check to control a shared environment. And you recognize that as such later on:

we allow people to inflict certain levels of noise, pollution, etc., on each other.

But this doesn't mean that everything allowed under the law - even an optimal law - is morally OK.

Yes. If you're not a theocrat, legal and moral are not the same things.

In the above, I basically offered a theory of the distinction between me doing something to you, versus something just happening to you. The theory focuses on projections of matter and energy. Jiro's reply convinced me that my theory is overly simplistic.

So please, mentally substitute the doing/letting-happen distinction itself, rather than my explanation of it. I realize that consequentialists will deny the importance of the distinction, at least at a fundamental level. My comment above (with this correction) is directed at those who will entertain doubts about consequentialism.

The answer can simply be expressed as "don't feed the utility monster". Someone who claims that noise which brings a little utility to you causes an unusually great loss in utility to them, so their gain in utility from you not making the noise is greater than your gain from making the noise, is a step towards being a utility monster.

People demanding you do things because of social justice is the classic real-life case of feeding utility monsters.

Had a similar situation in college. The fellow in the next room enjoyed having loud sex with his girlfriend at night. The walls were thin enough that I would sometimes have trouble falling asleep through the noise, and we ended up reaching a compromise wherein they'd have loud sex during the day and I'd just have to deal with it. He could have very well argued that he had the right to have sex with his girlfriend and refused to budge, but rather than lead to a solution that sort of approach would have fostered mutual resentment, possible escalation, and an overall unpleasant living experience.

So where does Alice fit in with her music? There's an ethical question and then there's a practical question. Being ethically right doesn't make the social aspects disappear. Whether Alice submits, tries to compromise, or tells the neighbor where to shove it, her response is going to affect her future relationship with that neighbors. A neighbor with a grudge can make your life a living hell. On the other hand, a domineering neighbor whom you permit to control your life leads to a bad situation as well.

I'd say Alice loses nothing by talking to her neighbor and trying get at the root of the problem. There may be an easy solution. If the neighbor refuses to have a discussion and instead just complains or makes demands, then Alice at the very least knows what she's dealing with and can respond appropriately.

Interesting question. Not sure I agree with the premise, in that certainly where I live, I don't think there is a clear objective line of acceptable noise dictated by 'social norms'. I'd say that the social expectation should and does include reference to others' preferences and your own situation.

So if someone has a reason to dislike noise, you make more effort to avoid noise. But on the other hand, you're more tolerant of noise if, e.g. someone's just had a baby, than if they just like playing TV at maximum volume. Bit of give and take and all that.

Basically, I don't think there's really a hard division between 'objective requirement' and 'completely free favour you might choose to do' (unless the objective requirement is REALLY low, like at the legal level. But at that point doing what's 'required' would be seen almost universally as asshattery).

Social interaction is more complicated and blurry like that

Yet the neighbor is still complaining and wants her to turn it down, claiming that she (the neighbor) is unusually sensitive to noise due to some kind of ear or mental condition.

Delicate Daisy should buy ear plugs.

Alice is playing by the rules.

Daisy has a problem, which you correctly point out, won't particularly be solved by Alice stifling herself.

But Daisy doesn't execute any agency to solve her own problems, she doesn't request a favor from Alice, she instead complains. She feels entitled to complain to someone playing by the rules.

One can wonder if Daisy in fact enjoys her problem, and gets real satisfaction out of using it as a club to get others to bend to her will. Because while the degree varies, people do enjoy dominating others.

This reads like quite a lot of bile towards a hypothetical person who doesn't like loud music.

You don't know what the neighbour's tried, you're putting a lot of weight on the word 'complained', which can cover a range of different approaches, and you're speculating about her nefarious motivations.

In my experience with neighbours, co-workers, generally other people, it's best to assume that people aren't being dicks unless you have positive reasons to think they are. And to lean towards accommodation.

Speaking from experience as the person whose suffering was inconvenient, the problem was the bass. Earplugs weren't relevant.

The standard concept of compassion is that it's something that people feel. It's not primarily about action but about a mental state.

People with higher empathy usually feel more compassion.

In general I prefer to have friends with high empathy. At the same time I also prefer friends who are clear about their emotional needs and desire and willing to stand for them.

Basically if Alice is a compassionate human being she has a desire not to cause other people to suffer. She might also have a desire to hear her music at a certain loudness. I would expect Alice to weigh those two desires and make her decision based on the result.

If I would be in Bob's place than any advice I give would be targeted in helping Alice to get clear about her desires.

D) People should really work on toughening up and growing a thicker skin, it is actually possible.

Having a society where people don't cooperate with each other and disassociate their needs isn't a worthwhile goal. It leads to people defecting and a lot of social problems. People die in wars and having more compassion reduces the amount of wars fought.

I agree that compassion is a feeling, not a behavior. But it seems that in the modern world, ethical norms have changed. In the past they have been more norms-based, rule-based, today it is more like people are expected to figure out of how each other feel and act in a way to make each other feel good. This is precisely the point of the survey here. A few generations ago, speech was regulated by strict norms of etiquette, and basically people were both expected to talk in a way that conforms to them and also not not feel offended as long as the speech of the other person was within the rules. Today, there are hardly any rules to etiquette, people can call their boss on his first name yet it seems today you are expected to figure out what offends others personally and avoid it.

My point is, that probably we need a new word.

We need a word that roughly means "behavior norms that are not based on rules but on expecting people to be guided by compassion".

We could try to call it empathiquette, i.e. unlike old etiquette, which had formal rules, it is more about an onus to use empathy in every case.

People should really work on toughening up and growing a thicker skin, it is actually possible.

Having a society where people don't cooperate with each other and disassociate their needs isn't a worthwhile goal. It leads to people defecting and a lot of social problems. People die in wars and having more compassion reduces the amount of wars fought.

All true, just not relevant. I do think there is a serious problem of having too thin skins today and it is not directly relevant to compassion. As late as in the 1960's, in the hippie age, people were listening to Zen Buddhist masters and similar gurus, like Osho, who would telling them you are not helpless with your feelings. You can choose how you feel. You can train your mind to react to events differently. One of the last remnants of this era is a Danish guy called Lama Ole Nydahl, sometimes called "the hippie lama" (because he is both a Tibetan Buddhist lama and an ex-hippie) running around the world and telling everybody there is no such thing as "he made me angry". The other person merely caused a situation, but it is entirely in the jurisdiction of your own mind if it gets angry over it or not. Needless to say, I find this absolutely great.

At any rate I see on younger people who were not exposed to the hack-your-mind spirit of the hippie era, not even in this second-hand way I was (as I am not even 40), that this self-awareness, this thick skin is missing. Todays 25 years old seem to literally think other people control their emotions, other people can make them angry or sad, and from this grave mistake they make their whole system of ethics, they say making others sad or angry is wrong, that it is basically the responsibility of person A how he made person B feel and not person B's responsibility to police his own emotions and so on.

This I find incredibly bad and I think it is only tangentially related to compassion. Compassion is giving barefeet people shoes. But this is more about people refusing to wear shoes and instead demanding that the road should not contain any object that can hurt their feet. That is the issue I see here, the assumption that whatever happens to you, whatever others do to you 100% determines your feelings and you have no way and no responsibility over your feelings.

This is the issue. This is not as much as calling for less compassion but calling for a more efficient kind where there is more focus on training people to get tougher and control their emotions and gain some distance from events, rather than basically treating everybody as if they were super fragile.

Distance is Lama Ole's favorite way to explain it. That something bad happens, like you rush to work and run late and then get into a traffic jam, or someone says something offensive, or stub a toe, and if you don't have much distance from it, then it will feel like the event grabs your mind and literally makes you feel frustrated, angry or sad. But if you have more distance to events then you can choose how you want to react to it ,how you want to feel about it. This is what we need here. True compassion would be teaching people to have more distance from painful events. The distance is basically the same thing as the outer view discussed on LW. I may stub a toe and feel the pain and feel my neck is turning red in anger, but if my viewpoint, my camera is not something located in my head, but more like three meters away looking at the whole situation from an external viewpoint, then through this distance I can decide how to feel.

Compassion is giving barefeet people shoes. But this is more about people refusing to wear shoes and instead demanding that the road should not contain any object that can hurt their feet.

Upvoted just for this.

Bob should suggest that the neighbour should write down the maximum amount she's willing to pay for Alice to stop playing her music (without Alice watching), Alice should write down the minimum amount she's willing to accept to stop playing music (without the neighbour watching), and if the latter amount equals or exceeds the former the neighbour should give the arithmetic mean of the two to Alice and Alice should stop playing and learn to live with it or buy headphones or go live somewhere else, otherwise Alice will keep playing and the neighbour should learn to live with it or buy earplugs or go live somewhere else. (This reduces to the "politeness" thing when both write down "zero".)

Why should it be the neighbour who should pay Alice to not play rather than Alice who should pay the neighbour to play? Because the rules as they exist now (and were accepted by the neighbour when she came to live here) do allow Alice to play, that's why.

To Bob, I would point out that:

  1. Contrary to C, it is easy to prove that you have an ear or mental condition that makes you sensitive to noise; a note from a doctor or something suffices.

  2. Contrary to D, in case such a condition exists, "toughening up and growing a thicker skin" is not actually a possible response. In some cases, it appears that loud noises make the condition worse. Even when this is not the case, random exposure to noises at the whim of the environment doesn't help.

I realize that you are appealing to a metaphor, but I think that these points often apply to the unmetaphored things as well.

Even if Alice is legally within her rights to use that volume, she's exposed to quickly losing reputation points in the entire building because she doesn't consider the consequences her actions have on other people. Apart from those who happen to like her music, most of her neighbors will find it harder to trust her in the future.

  1. Headphones, problems solved.

In all fairness though, your scenario suffers from an continunity problem. Did the neighbor pop out of nowhere? I'll go on that possibility because there's a severe continunity problem if not. I'll mention one continunity issue is that the neighbor doens't have to deal only with your music - there's plenty of other things they'd need to avoid. Washing the dishes? Taking a shower? Playing their own music? There's simply too many things that produce a strong enough sound that your music would be equal if not lower than what they can perceive.

Also, ome people here said that you'll be cooperating. I say you're being defecated on. Because their situation simply isn't really going anywhere - everyone MUST go down or else.. wahh, my ears.

Least convinient possible world, where my aforementioned continuty problem is not a problem, I'd say that they still need to cover for themselves - it's still their issue. They certainly need to solve it themselves, fair's fair. That doesn't allow you to be a dick, but I see no reason you should bend down while not getting anything in return.

In a more ideal case, I think that it's not the individual's responsibility to take care of unusually sensitive people, but the group as a whole.

well within what is allowed by the regulations or social norms.

Then the regulations or social norms are wrong for the real people they're supposed to help and should take the variance of sensitivity into account. Though if that has already been done and someone complains even after the norms have been calculated with kindness, I'd say you are under no obligation to help.

On the flip side, if you're the sensitive neighbor, don't go asking the loud one directly (you have no power over them and they gain no benefit from helping), call your landlord and complain. At least you have the relation of customer to them and they have some degree of authority.

Yeah, I put the burden of responsibility on the group to have better norms. This works even if the sensitivity is to something you can't control, and gets the benefits of the curb-cut effect (youtube).

(Of course, I am ignoring the difficulties of institutional reform and you can go ahead and still try to be nice, using ete's process above, for example.)

On the flip side, if you're the sensitive neighbor, don't go asking the loud one directly (you have no power over them and they gain no benefit from helping), call your landlord and complain.

That's bad advice. If you are a sensitive neighbor asking nicely doesn't cost you much. On the other hand complaining to landlord before asking directly can often reduce willingness to help.

Poll 2 The neighbor yells "fuck your noise". Bob argues that Alice should not turn down the volume now, as we seen above there is no ethical duty, and such a rude person deserves no favor. [pollid:851]

Poll 1 What do you think about Bob's argument? [pollid:850]

I was in this exact situation, and I chose to buy some headphones. If I analyze my decision-making process, I can come up with two reasons:

1). My own personal cost of buying and wearing headphones was much lower than the cost of having pissed-off neighbours who hate me. Obviously, YMMV.

2). My neighbours were polite, and even somewhat deferential, in their request (for me to stop playing loud music). They did not threaten me with coercion, despite the fact that they had plenty of coercion at their disposal -- they could've complained to the building manager, filed a noise complaint with the cops, etc. Instead, they chose to ask me for a favor, thus becoming indebted to me in some small way. In other words, they could've easily defected, but they chose to click that "Cooperate" button, and I responded in kind.

I think that these reasons, when combined, constitute what counts as "not being a jerk" in general society: a reciprocal agreement to make small sacrifices in exchange for future cooperation.

Quick thoughts:

  • people will try to use game theory to solve this
  • but the usual simple game-theory models are not realistic, because people sometimes care about not hurting other people (which means that the "pain" in my "opponent"'s outcome matrix also translates to a small amount of my "pain") and sometimes they also think long-term so they may give up an unimportant "fight" now in order to increase a chance of better cooperation in the future
  • but doing this properly requires me having a good model of my "opponent"'s mind, so I can see how much "pain" various outcomes give them
  • but I don't have a direct insight into my "opponent"'s mind, and this gives them an obvious incentive to lie and exaggerate their "pain" (and even if I could read their minds, they could self-modify to actually feel more "pain" if they knew it would make me give up)
  • maybe there is a higher level of game theory that can deal with this situation
  • but I don't know it.

In Yvain's post (linked here by gjm), Yvain says:

Although people pretending to be offended for personal gain is a real problem, it is less common in reality than it is in people's imaginations. If a person appears to suffer from an action of yours which you find completely innocuous, you should consider the possibility that eir mind is different from yours before rejecting eir suffering as feigned.

Uhm, it depends. My guess is that such people are rare as a fraction of population, but if they are skilled at exploiting other people's empathy, they can lie about their internal "pain" pretty often. So while the probability of "person X randomly chosen from population would do this" is very small, the probability of "a person who replied online on your post, acting offended and citing political arguments and calling in their numerous supporters, would do this" could actually be pretty high. (Prior probability, posterior probability, selection bias.) So I would probably use the way I have received a complaint as an evidence.

Situation A: I play a music I enjoy, and my neighbor says: "Excuse me, my ears hurt, could you please turn down the volume?" I would turn down the volume, and if it is too quite for me to enjoy, they I would simply turn the music off, or consider using headphones.

Situation B: There is an active political or religious movement X with typical modus operandi of finding something they complain about. My neighbor is a very active member of X. This month, their topic is "make your neighbors turn down the music, because our great prophet said music is sinful". I play a music I enjoy, and my neighbor says: "Excuse me, my ears hurt from your sinful music, you should be ashamed of yourself, and you will burn in hell. Could you turn down the volume?" I would ignore them, or offer a trade (something like "I am doing you a big favor here, and I expect some favor in return in the future"), depending on my mood and my estimate of their probability of returning the favor (the more righteous they are, the less likely).

Be careful about phrasing this in terms of lying. It doesn't consider the scenario where people really feel pain about such things, and are not lying, yet would not feel pain if they didn't have incentives to do so. Actual movements X often have adherents who behave that way.

I think the issue is not as much as unconsciously exploiting it, but more like the amount of pain felt depends on the absence or presence of "training". More here: http://lesswrong.com/lw/59i/offense_versus_harm_minimization/c8u7

In the US, the federal RFRA law (Religious Freedom Restoration Act) actually has a quasi-relevant test here. RFRA was passed when a ban on certain kinds of drugs kept Native Americans from using peyote in religious rituals, and Congress decided it wanted to re-balance how religious people could seek relief if a law wound up hampering their religious practice. The law wasn't supposed to become a blank check, but it was supposed to give a way to carve out exemptions to neutrally written law (a la Alice doing the "normal" thing without specifically targeting the neighbor).

Here's the test:

You can get an exemption IFF:

  • the law represents a "substantial burden" on religious practice
  • the law doesn't further a "compelling" state interest
  • or, if it does, then the law isn't the "least restrictive means" of serving that interest

I like this test, both for law and for interpersonal issues. So, if Alice were happy to use headphones instead, that might be a less restrictive means and she should do it. If the neighbor dislikes the noise, but isn't "substantially burdened" then Alice might go on as she pleases.

All the terms of art ("substantially burden" "compelling interest" "least restrictive means") have more precise definitions in law than in everyday life, but they give me a few helpful lenses for looking at a disagreement.

Meta: this could do with more clarity about whether the expected answer is at the individual or societal level.

ETA

) People should really work on toughening up and growing a thicker skin, it is actually possible.

For what value of should? If you are trying to rationally motivate a system of ethics then you should (instrumentality, in order to get the job done) make it symmetrical and reciprocal. However , a de facto system of rationality can be motivate in a number of ways, including fear of punishment.