[moderator action] Eugine_Nier is now banned for mass downvote harassment

As previously discussed, on June 6th I received a message from jackk, a Trike Admin. He reported that the user Jiro had asked Trike to carry out an investigation to the retributive downvoting that Jiro had been subjected to. The investigation revealed that the user Eugine_Nier had downvoted over half of Jiro's comments, amounting to hundreds of downvotes.

I asked the community's guidance on dealing with the issue, and while the matter was being discussed, I also reviewed previous discussions about mass downvoting and looked for other people who mentioned being the victims of it. I asked Jack to compile reports on several other users who mentioned having been mass-downvoted, and it turned out that Eugine was also overwhelmingly the biggest downvoter of users David_Gerard, daenarys, falenas108, ialdabaoth, shminux, and Tenoke. As this discussion was going on, it turned out that user Ander had also been targeted by Eugine.

I sent two messages to Eugine, requesting an explanation. I received a response today. Eugine admitted his guilt, expressing the opinion that LW's karma system was failing to carry out its purpose of keeping out weak material and that he was engaged in a "weeding" of users who he did not think displayed sufficient rationality.

Needless to say, it is not the place of individual users to unilaterally decide that someone else should be "weeded" out of the community. The Less Wrong content deletion policy contains this clause:

Harrassment of individual users.

If we determine that you're e.g. following a particular user around and leaving insulting comments to them, we reserve the right to delete those comments. (This has happened extremely rarely.)

Although the wording does not explicitly mention downvoting, harassment by downvoting is still harassment. Several users have indicated that they have experienced considerable emotional anguish from the harassment, and have in some cases been discouraged from using Less Wrong at all. This is not a desirable state of affairs, to say the least.

I was originally given my moderator powers on a rather ad-hoc basis, with someone awarding mod privileges to the ten users with the highest karma at the time. The original purpose for that appointment was just to delete spam. Nonetheless, since retributive downvoting has been a clear problem for the community, I asked the community for guidance on dealing with the issue. The rough consensus of the responses seemed to authorize me to deal with the problem as I deemed appropriate.

The fact that Eugine remained quiet about his guilt until directly confronted with the evidence, despite several public discussions of the issue, is indicative of him realizing that he was breaking prevailing social norms. Eugine's actions have worsened the atmosphere of this site, and that atmosphere will remain troubled for as long as he is allowed to remain here.

Therefore, I now announce that Eugine_Nier is permanently banned from posting on LessWrong. This decision is final and will not be changed in response to possible follow-up objections.

Unfortunately, it looks like while a ban prevents posting, it does not actually block a user from casting votes. I have asked jackk to look into the matter and find a way to actually stop the downvoting. Jack indicated earlier on that it would be technically straightforward to apply a negative karma modifier to Eugine's account, and wiping out Eugine's karma balance would prevent him from casting future downvotes. Whatever the easiest solution is, it will be applied as soon as possible.

EDIT 24 July 2014: Banned users are now prohibited from voting.

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Upvoted because moderation is hard and I get the impression it's more responsibility than you thought you were signing up for.

Especially since I never actually even signed up for it - I was just told one day that "hey, you're a mod now". :-)

Huh. So I WASN'T paranoid.

That's actually a good feeling.

Thank you, Kaj_Sotala, for taking decisive action in the face of social awkwardness.

I'm sad to see Eugine_Nier go, but it sounds like a win overall.

I seem to be the lone dissenter here, but I am unhappy about the ban. Not that it is unjustified, it definitely is. However, it does not address the main issue (until jackk fiddles with karma): preventing Eugine from mass downvoting. So this is mainly retribution, rather than remediation, which seems anti-rational to me, if emotionally satisfying, as one of the victims.

Imagine for a moment that Eugine did not engage in mass downvoting. He would be a valuable regular on this site. I recall dozens of insightful comments he made (and dozens of poor ones, of course, but who am I to point fingers), and I only stopped engaging him in the comments after his mass-downvoting habits were brought to light for the first time. So, I would rather see him exposed and dekarmified, but allowed to participate.

TL;DR: banning is a wrong decision, should have been exposed and stripped of the ability of downvote instead. Optionally, all his votes ever could have been reversed, unless it's hard.

EDIT: apparently not the lone dissenter, just the first to speak up.

This should be considered as a possibly better solution. People who can't be trusted with algorithmic control of visibility of others' posts may still have worthwhile posts of their own to contribute.

That said, I'm not sure I can wholeheartedly endorse it. Well-kept gardens die by pacifism. A person who has demonstrated active hostility toward others in the community perhaps shouldn't be regarded as a good-faith contributor. Kaj has construed this as a harassment problem rather than a bad data problem — it's not that Eugine was feeding erroneous data into a ranking algorithm whose output we care about; it's that he was (admittedly) trying to drive people off the site whom he didn't approve of.

Thanks, Kaj, you are a hero!!!

Sorry for the pressure; I have already removed my post. Some clarifications: (1) It was not aimed only towards you personally. I know you hate some aspects of this job; and perhaps that is a good thing. But if you would hate it too much, then the logical solution would be that the Powers would appoint additional moderator, less averse against this kind of dirty work. (2) I was afraid that the actual result would be something less than ban and disclosure. A quiet solution behind the scenes would leave too many open questions, e.g. did we have only one mass downvoter, or more of them? The victims deserved an answer. Leaving the decision to community could lead to a popularity contest between political factions. (3) I believe than banning a user from logging in to LW should be very easy: just go to the database and change their password, that's all. If there is a chance to regenerate the lost password by e-mail, then remove their e-mail too. Or just change their password to "xyz", log in under their username, go to preferences, and click "Delete".

I hope this will lead to better trust and relationships among the LW users.

Thank you!

Though the biggest part of the credit belongs to jackk, for doing the technical work that allowed us to actually establish Eugine's guilt and for helping with the technical process of banning him.

I'd like to just add a quick note that I think is worth emphasizing for people reading this thread: there's an obvious temptation to read Eugine's actions as reflecting his political and philosophical viewpoints here, and it wouldn't even be that hard to think of post-hoc hypotheses connecting them. Please don't do this. I caught myself starting to do it, and it really isn't helpful. Events like this say more about individuals than their belief systems.

For the sake of completeness:

other users whose downvoters I asked Jack to look at were brazil84, Desrtopa, NancyLebovitz, and JoshuaZ. A couple of them might have been the targets of mass downvoting (by other users) as well, but I did not feel that the pattern of downvote totals was sufficient to establish this beyond a reasonable doubt. They're encouraged to contact the moderators in case they seem to be targeted in the future, however.

Fair enough. The period when I was suspecting that I was being mass down-voted was relatively short-- possibly less than a year. I could have been wrong, or your methods might have been suited for detecting longer term patterns.

Thanks for dealing with Eugene.

His comments showed a strong tendency to oppose empathy-- offhand, I can't think of anyone else at LW who went as far that direction. I'm proposing that anti-empathy attitudes might correlate with willingness to hurt people.

What about the attack on MugaSofer from May 2013 (ticket on the issue tracker)?

I just logged back on after a brief absence from the site (a few days) to find I seem to have been genuinely karmassassinated. As far as I can tell, every comment I ever made has been downvoted, which was apparently enough to put me from 1200+ karma to -80

I endorse this decision and think more mod action in general is good

Thank you for doing this.

I was still posting on LW after the downvoting started, but I was definitely coming to the site less, reading less, and especially posting less. I'm not sure if was entirely due to the downvoting, as it started about when people were saying the quality of posts started to decrease. But for me, just going on to LW and seeing the decreased karma became a bit of an ugh field.

Eugine_Nier was exactly who I was referring to in the other thread about mass downvoting when I said I had noticed certain members who had a long string of "-1" votes on comments they were replying to and with which they disagreed.

I think he was a perfect example of the flaw in the karma system, but to see him investigated and removed for this behavior is very encouraging.

Question: Daenarys rarely posts now and by her description part of that was due to the systematic downvoting. Has someone contacted her ourside LW to let her know this has happened?